1. Packages
- Starter — starting at $29/month: business name, address, category, and a basic listing page.
- Featured — starting at $79/month: highlighted listing treatment and priority placement in agreed locations.
- Site-wide Banner — starting at $199/month: a clearly labeled responsive banner in an agreed high-traffic placement, including the homepage area below the main navigation when available.
Package details and inventory may change. The signed order, not a homepage description, controls the purchased campaign.
2. Orders, billing, and renewal
A campaign begins only after written acceptance of an order and receipt of required creative and payment. Fees are billed monthly in advance, taxes are additional where required, and campaigns do not automatically renew. Each renewal requires written confirmation and advance payment for the next campaign month.
3. Cancellation and refunds
Because campaigns do not automatically renew, an advertiser does not need to submit a cancellation notice for a future month. Once a prepaid campaign month begins, its payment is nonrefundable if the advertiser pauses or ends the campaign early. Custom creative work and third-party costs are also nonrefundable once incurred.
If HookedUp.org materially fails to provide the agreed placement, HookedUp.org will have five business days after receiving written notice to correct the problem. If it cannot do so, the advertiser may choose either an account credit or a prorated refund for the undelivered portion. If HookedUp.org cancels an accepted campaign before it begins, the advertiser will receive a refund of the campaign fee.
4. No performance or placement guarantee
HookedUp.org does not guarantee impressions, clicks, traffic, leads, sales, search ranking, exclusivity, or continuous availability. Unless an order identifies a fixed placement, HookedUp.org may make reasonable layout and responsive-display changes. Temporary maintenance, outages, fraud filtering, and changes needed for safety or legal compliance do not create a performance guarantee.
5. Creative requirements
Advertisers must provide final text, destinations, logos, images, and other creative in the format and by the deadline stated in the order. Creative must be accurate, legible, secure, and suitable for the agreed placement. Homepage banner orders should provide an approved wide desktop asset and a mobile-safe version or sufficient image area for a responsive crop. HookedUp.org may make minor formatting changes but will not materially alter claims without approval.
6. Prohibited or restricted advertising
Advertising may be rejected, paused, or removed if it:
- Promotes illegal, controlled, counterfeit, unapproved, or unlawfully marketed products.
- Makes deceptive, unsubstantiated, medical, health, earnings, or product-availability claims.
- Violates age restrictions, licensing rules, tobacco, CBD, privacy, consumer-protection, or advertising laws.
- Infringes intellectual-property, publicity, or privacy rights.
- Contains malware, misleading destinations, hate, harassment, explicit content, or unsafe material.
- Misrepresents affiliation with HookedUp.org or another business.
7. Advertiser responsibilities and license
The advertiser is responsible for its business, products, landing pages, claims, legal disclosures, age targeting, permits, and creative. The advertiser confirms it has all necessary rights and grants HookedUp.org a nonexclusive, worldwide license during the campaign to host, reproduce, resize, and display the submitted creative for providing and promoting the campaign.
8. Inaccurate listings and suspension
Advertising does not verify or override directory information. An advertiser must promptly report inaccuracies. HookedUp.org may pause an ad or listing while reviewing ownership, safety, infringement, fraud, or accuracy concerns. Paid status does not prevent correction, reclassification, suspension, or removal of a listing.
9. Order priority and contact
If these terms conflict with a signed order, the signed order controls only for that conflict. The Terms of Use also apply. Advertising inquiries and cancellation notices must be sent to info@hookedup.org.